English (United Kingdom)

Search by production type


Search by property



Print

Service and support

Lorentzen & Wettre offer preventive maintenance, service and calibration worldwide. No matter the location, our service organization is always nearby. To ensure our customer’s access to support and service, we offer a unique network with global coverage.

Our service and support covers everything from the basic service contract where we visit our customers regularly to perform preventive maintenance and calibration of the instruments, to the complete full service contract that comprises several planned visits per year and all necessary consumables.

We have a global network of highly trained service personnel to support your choice of our instruments. That is why we are able to offer the most complete service concept worldwide, a concept that continuously develops according to our customers’ needs and wishes.



24/7 round-the-clock service

Lorentzen & Wettre has introduced a full-service package for our L&W Autoline and/or L&W Pulp Tester customers. The package includes 24/7 Service providing round-the-clock help and support for L&W Autoline and L&W Pulp Tester. Product Details...

Customized training

Lorentzen & Wettre arranges courses for our customers either on-site or at a Lorentzen & Wettre facility. The training of production and instrument technicians is often one of the requirements for certification in accordance with ISO 9001:2008. Experts wi Product Details...

Extended warranty

An extended warranty means that you do not have to worry about spare parts and service, since you will be offered fixed repair costs for an optional number of years into the future. Product Details...

Fast start-up and commissioning

To ensure that you receive the maximum benefit from using our instruments, Lorentzen & Wettre's support department can provide help with start-up and commissioning. Product Details...

Instrument rental

Rent measuring instruments is sometimes the ideal solution when your usual instrument is being serviced or during peak work periods. Product Details...

Optimization of the paper machine

The PMOP (Paper Machine Optimization Programme) is a service from Lorentzen & Wettre for troubleshooting, adjusting and fine-tuning the paper production process. The goal of the PMOP is to improve paper quality, increase production and a reduce production Product Details...

PMA for portable meters

All high-precision measuring instruments require regular servicing and calibration. Lorentzen & Wettre's portable meters, L&W Felt Moisture Meter and L&W Felt Permeability Meter, should be calibrated at least once a year to ensure that they give correct m Product Details...

PMA – trust your measurement results

Signing a Preventive Maintenance Agreement (PMA) is a way to ensure that your instruments keep their precision and correspond with current standards. In addition to reliable measurements, your maintenance costs will be lower and more predictable. Product Details...

Spare parts and consumables

Lorentzen & Wettre’s spare parts package eliminates the risk of unnecessary shutdowns caused by a lack of consumable items. Product Details...

Supplier independent calibration

Lorentzen & Wettre’s technicians can help you calibrate instruments from other suppliers, not just those from Lorentzen & Wettre. This means that you can get all your equipment checked at the same time. Product Details...

Support measuring paper samples

Lorentzen & Wettre has a well-equipped laboratory with instruments that measure according to standard. This is where you can send paper samples for measurement and receive an analysis of the results. We can also provide assistance if you lack capacity or Product Details...

Upgrading of instruments

Freshen up your old instruments by means of new hardware or software from Lorentzen & Wettre. It's a smart way of getting a new instrument or increasing the life span of an old one. Product Details...

Verification of inter-instrument agreement

Lorentzen & Wettre's verification system for checking calibration agreement between instruments provides documented proof that your spectrophotometer correctly measures colours throughout the visible spectrum. Product Details...


  • «« Start
  • « Prev
  • 1
  • Next »
  • End »»


Display #  
Results 1 - 13 of 13